Frequently Asked Questions (FAQ)

Matri is a portable, wearable, rechargeable,100% drug-free and non-invasive, scientifically proven solution for menstrual cramp and back pain. Experience a next level of comfort with your all-time companion Matri anywhere, anytime.

The device typically uses advanced TENS (Transcutaneous Electrical Nerve Stimulation) technology to alleviate menstrual pain as well as back pain. TENS sends electrical pulses to nerve endings, reducing pain signals, along with that relaxing muscles and improve blood flow.

Follow the user manual provided with the device for specific instructions. Generally, you'll place the device on or near the painful area, select the desired intensity or mode, and let the device work for the recommended duration.

Yes, absolutely. The seamless, small, chic device Matri, blends privacy, fashion, and technology with any modern or ethnic outfit anywhere, anytime effortlessly.

It is advisable to use the device also for back pain or back muscle cramp. Avoid unnecessary use for long time.

Consult with your healthcare provider before using the device during pregnancy. TENS therapy, in particular, may not be suitable for pregnant individuals.

Matri can be used as soon as menstrual cramp or back pain begins. Matri is designed for 10-15 minutes use depends upon the intensity of pain. It has a self-timer, which turns off after 30 minutes of running time. It’s essential to follow the instructions provided with the device.

It is 100% natural and drug-free solution. Side effects are generally minimal if it is longtime exposure. It's crucial to follow the instructions provided and discontinue use if any adverse reactions occur. If you have concerns, consult with a healthcare professional and connect with us.

Clean the device as per the manufacturer's instructions. Typically, you can wipe it with a dry cloth. Avoid using harsh chemicals.

If you encounter any issues, refer to the troubleshooting section in the user manual. If problems persist, contact our customer support for assistance.
Remember, the information provided here is general, and it's crucial to refer to the specific user manual and guidelines provided by the manufacturer of your companion Matri.

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